Privacy policy
Privacy Policy
Last updated: 31 August 2026
K LAWRENCE HAIRCARE respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains what information we may collect when you visit our website, place an order, contact us or otherwise interact with K LAWRENCE HAIRCARE, and how that information may be used.
Information We Collect
When you use our website or purchase from us, we may collect personal information such as:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase information
- Payment-related information
- Information you provide when contacting us
- Your IP address, browser, device and website activity
- Marketing preferences, where applicable
Payment information is processed securely through Shopify and/or the payment providers available through our online store. K LAWRENCE HAIRCARE does not directly store your complete credit or debit card details.
How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Arrange delivery of your purchases
- Process payments
- Communicate with you about your order
- Respond to enquiries or customer service requests
- Maintain and improve our website and services
- Detect or prevent fraudulent or suspicious transactions
- Comply with legal, regulatory or record-keeping requirements
- Send marketing or promotional communications where you have agreed to receive them
- Provide relevant advertising or measure the effectiveness of advertising where applicable
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.
Shopify and Service Providers
Our online store is hosted by Shopify.
Shopify processes certain personal information in order to provide the technology and services required to operate our website and online store.
We may also share information where necessary with trusted third-party providers that assist us with services such as:
- Payment processing
- Shipping and delivery
- Website hosting and operation
- Email or marketing services
- Analytics
- Advertising
- Fraud prevention
- Customer support
These providers may only receive information that is reasonably necessary for them to provide their services.
You can read more about how Shopify handles personal information through Shopify's Consumer Privacy Policy at:
https://privacy.shopify.com/en
Shipping and Delivery
When you place an order, we may provide your name, delivery address, phone number, email address and relevant order information to postal, courier or fulfilment providers where necessary to deliver your purchase.
Cookies and Website Information
Our website may use cookies and similar technologies.
Cookies help our website function properly and may also be used to:
- Remember your preferences
- Maintain your shopping cart
- Understand how visitors use our website
- Improve website performance
- Measure advertising effectiveness
- Display more relevant advertising
Your browser may allow you to block or delete cookies. Some parts of our website may not work correctly if certain cookies are disabled.
Marketing and Advertising
Where permitted, we may use information about your interactions with our website to help us understand our customers and promote K LAWRENCE HAIRCARE.
This may include advertising through platforms such as Google, Meta/Facebook, Instagram or services connected through Shopify.
You can unsubscribe from direct email marketing at any time.
Disclosure of Personal Information
We do not sell your personal information.
We may disclose personal information where reasonably necessary:
- To operate and fulfil your order
- To service providers acting on our behalf
- To protect our business, customers or website from fraud or misuse
- Where required or authorised by Australian law
- To respond to lawful requests from regulators, courts or government authorities
Overseas Processing
Some of the technology and service providers we use, including Shopify and other online service providers, may process or store information outside Australia.
Where this occurs, the handling of your information may also be subject to the privacy policies and laws applying to those providers and jurisdictions.
Keeping Your Information Secure
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes and meeting legal, accounting or taxation requirements.
Accessing or Correcting Your Information
If you would like to ask what personal information we hold about you, request a correction, or raise a concern about how your information has been handled, please contact us.
We may need to verify your identity before providing or changing personal information.
Children's Privacy
Our online store is intended for customers who are able to legally make purchases.
We do not knowingly collect personal information from children for the purpose of marketing to them.
If you believe a child has provided personal information to us inappropriately, please contact us.
Third-Party Links
Our website may contain links to third-party websites or social media platforms.
K LAWRENCE HAIRCARE is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time if our business practices, website, technology or legal requirements change.
The latest version will be published on our website with the updated date shown at the top of this policy.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle personal information, please contact:
K LAWRENCE HAIRCARE
Adelaide, South Australia
Email: k.lawrence.haircare@gmail.com